Shipping Policy
At HairxKachi, we are committed to delivering your hair bundles, wigs, and accessories promptly and safely. This Shipping Policy outlines the terms and conditions regarding the shipping of our products. By placing an order with HairxKachi, you agree to the terms of this Shipping Policy.
- Shipping Locations
We offer shipping to [list specific countries, regions, or state if applicable] and may expand our shipping locations in the future. Please note that shipping availability may vary based on the specific product and destination.
- Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that processing time may be longer during peak seasons, holidays, or due to unforeseen circumstances.
- Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Please note that the delivery times provided are estimates and may vary depending on the shipping carrier and destination. We are not responsible for delays caused by the carrier or customs.
- Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website. Please allow up to 12 hours for the tracking information to be updated.
- Customs, Duties, and Taxes
HairxKachi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). These fees are not included in the product price or shipping cost and are charged at the destination country.
- Address Accuracy
Please ensure that your shipping address is complete and accurate at the time of purchase. HairxKachi is not responsible for orders that are delayed or returned due to incorrect or incomplete address information provided by the customer. If an order is returned due to an incorrect address, the customer will be responsible for any additional shipping fees to resend the package.
- 9. Lost or Damaged Packages
While we strive to ensure that your package arrives safely, HairxKachi is not liable for any products lost or damaged during shipping. If your order is lost or arrives damaged, please contact the shipping carrier directly to file a claim. Please retain all packaging materials and damaged goods before filing a claim.
- Shipping Restrictions
Certain products may be subject to shipping restrictions based on the destination. These restrictions may include limitations on the types of products that can be shipped to certain locations or specific carriers used.
- Returns & Exchanges
Please review our Return and Refund Policy for details on how to return or exchange a product. Note that return shipping costs are the responsibility of the customer unless the product is defective or there was an error in fulfilling your order.
- Changes to This Policy
We reserve the right to update or change this Shipping Policy at any time. Any changes will be posted on this page, and the date of the update will be indicated at the top of the policy. It is your responsibility to review this Shipping Policy periodically and be aware of any modifications.
- Contact Information
If you have any questions or concerns about this Shipping Policy, please contact us at:
- Email: support@hairxkachi.com
Thank you for choosing HairxKachi. We appreciate your business and look forward to serving you!
